Privacy Policy
Effective Date: 2025-10-20
At Hotel Campos Arenal ("we", "us", or "our"), your privacy is a priority. This Privacy Policy explains how we collect, use, and protect your information when you visit our website ( camposarenal.com) or interact with our services.
1. Information We Collect
- Personal Information: Your name, email, phone number, and booking details—collected when you fill out forms or make reservations.
- Usage Data: Technical info such as IP address, browser type, and pages visited, to help us improve the site.
- Cookies: Used to enhance user experience and track how our site is used.
2. How We Use Your Information
- To manage reservations and communicate with you.
- To improve site experience and analyze usage trends.
- To provide customer support and respond to inquiries.
- To send newsletters and promotions (only if you opt in).
3. Sharing Your Information
We do not sell your personal information. We only share it with trusted third-party service providers (like booking platforms or email systems) or when required by law.
4. Data Security
We apply reasonable security measures to safeguard your data. However, no system is completely immune to risks. Always be cautious with your personal information.
5. Your Rights
Depending on your location, you may have the right to:
- Request access to the data we hold about you
- Correct or update inaccurate data
- Request deletion of your data (where applicable)
- Object to or restrict certain types of processing
To make a request, contact us using the info below.
6. Third-Party Links
Our site may include links to external websites. We are not responsible for their content or privacy practices. Please review their policies individually.
7. Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised effective date.
8. Contact Us
If you have any questions or concerns about this policy, please contact us:
- Email: [email protected]
- Phone: +506 2479 1279
- Address: La Fortuna, San Carlos, 21007